Hospitality emotional wellness
Transforming and caring for the work experience
MysterCare specializes in hospitality emotional well-being, focusing on onboarding and emotional care for employees.
Our goal is to provide comprehensive support to facilitate the adaptation of new employees through an initial welcome with a new package of personalized benefits, offering as a differentiator individual or group therapeutic support, with emotional well-being capsules and workshops designed specifically for each client.
According to studies, 65% of hospitality professionals have experienced anxiety, burnout, or depression during their careers. Prevention is necessary.
MISSION
To transform the work experience in the hospitality sector, promoting a healthy and emotionally balanced environment. We are dedicated to equipping temporary employees with the necessary tools to manage their emotional well-being and successfully adapt to their roles.
VISION
We aspire to be leaders in emotional well-being consulting in hospitality, creating an environment where every employee feels valued, supported, and capable of contributing to collective success. We aim to reduce the impact of anxiety, burnout, and depression in the sector, promoting a positive and resilient work culture.
65% of hospitality professionals have suffered from anxiety or burnout.
A healthy and mentally stable work environment reduces turnover, absenteeism, and improves productivity and customer satisfaction.
Employee well-being is key to your business’s success.
By improving their well-being and performance, there is a direct impact on customer satisfaction. This is reflected in better online reviews and positions your hotel as a preferred option.
A well-rated hotel is a hotel that generates more sales.
Incorporating MysterCare not only cares for your team but also enhances your guests’ experience, ensuring that your hotel remains a leader in hospitality.
Hospitality is an increasingly demanding and dynamic professional field; prioritizing employee well-being and mental health becomes essential.
PROGRAMS AND BENEFITS
Creation of a mental health training program, recognizing the importance of employees and understanding the mental well-being of the team and how to provide support during stressful times.
Workshops and Capsules: Group workshops to manage stress, develop emotional intelligence, and foster resilience. Aimed at employees and managers. Fully practical and experiential. Delivered by specialized therapists.
Online Therapy: Tailored online therapy plans. Private sessions with specialized therapists.
24/7 Support: Access to free well-being resources via an app. Online courses, meditations, in-company training.
Benefits of Emotional Onboarding
• Self-awareness
• Self-regulation
• Motivation
• Empathy
• Social skills
RESULTS
1. Stress Reduction: Helps employees manage anxiety and burnout, improving their overall well-being.
2. Rapid Adaptation: Facilitates the integration of new employees, reducing the learning curve.
3. Increased Retention: Emotionally supported employees are more likely to stay in their roles and contribute positively to the team.
4. Improved Work Environment: A focus on emotional well-being fosters a more collaborative and friendly work environment.
5. Personal Development: Emotional well-being workshops offer tools that benefit both employees’ personal and professional lives.
